I just got off the phone with my Dad and my Mom's friend has 3 cracked vertebrae!!!! I'm so glad that they listened to their instincts and got Janet out of Bosnia in an air ambulance.
Okay, so Janet is currently having an MRI and will have surgery today or tomorrow and will be staying in Austria for about a week.
My Mom has checked out of her hotel and is currently trying to find a flight home. My Dad has been on the phone all morning trying to change her old ticket so they don't have to buy a new ticket, hopefully the airline will be understanding considering the circumstances.